-Before the Wedding-
Yes, there is glassware in all of our limousines. The driver is responsible for the cleanliness and doesn’t leave the garage before making sure it’s spotless. If the limo has more bookings in one day, then he/she will have an extra set of glassware in the vehicle.
Yes. You can always bring a cooler with extra drinks. Please make sure to check with the driver where to place it. This way the driver will be responsible for any damage it may cause to the vehicle, as some plastic coolers may cut the vinyl interior or make scratches.
The “Just Married” sign is per request only. Most of them fall off the car while driving to the reception and that’s the reason we don’t put it there unless you request one.
Yes. Decorations and the red carpet are included. The red carpet is per request only. The driver may have to make an extra stop to pick the red carpet up. Both are weather and location permitted.
W-Limo has a dress code: Dress shirt, tie, dress pants, and appropriate shoes. Drivers are not allowed to wear: jeans, t-shirts, or tennis shoes.
The driver will get the exact same routing description as stated in the contract. Most of the limo drivers follow directions using GPS. If you have a specific route you would like the driver to take, please let us know at least 24 hours in advance.
For stretch limo services an overtime of over five minutes will be charged as half an hour according to the overtime rate on the contract. More than 35 minutes would be charged as a whole hour. For the party bus and coach bus service overtime of over five minutes will be charged as a whole hour. More about overtime and why overtime may be more expensive than regular hours can be read in our blog section: Watch for the Overtime.
Complimentary refreshments for weddings of three hours or more include one bottle of champagne, beer, soda, water, (one can/bottle per person) and ice. A one or two-hour transportation service includes beer, soda, water, (one can/bottle per person) and ice. If you would like to request a certain type of beer or soda that’s not a problem, but please let us know in advance.
No. There is no mileage restriction or limited number of stops within the time frame booked for the transportation.
No. The time when the service starts is the actual pickup time which will be in the contract. We don’t charge anything extra to drive our car or limo out to the pickup location within Chicago’s six counties.
We will use the same card that we charged for the deposit for the remainder of the balance. One or two days prior to the big event we’ll preauthorize the card for the entire amount of the balance. This will happen even if you decide to pay cash directly to the driver. After the wedding, when we collect the cash payment, we’ll cancel the preauthorization. There is an option to pay by check. In this case you have to prepay. The check needs to cleared before the wedding day. There is no need for credit card preauthorization when paying by check.
Yes, you can choose the color of the vehicle with three-hour wedding packages or more. One or two-hour wedding transportation will get you a white or black limo depending on the availability.
If you cancel one month prior to the wedding, then the full amount will be charged. If you cancel more than 30 days prior to the wedding, then only the deposit is non refundable and we will not charge the balance.
We need to have your credit card number on file upon signing the contract. The deposit is approximately 20% and is non refundable. We charge it to the card on file.
If you agree with the price and service we provide and you made the chose W-Limo as your wedding transportation provider, call us or send us an email. We’ll email you a booking form to fill out. After you complete the booking form, we’ll transfer your information from the booking form into our dispatch system and send out a contract. You sign the contract and pay the deposit, which is approximately 20% by credit card. At that point consider your limo booked for your wedding day. The balance will be due on the wedding day.
Yes. The best way to do it is if you let us know your schedule for the day and we’ll see if the limo is available and where it is going to be for the showing. The limo is not on display like in a dealership, it’s on the road day and night, and the next day could be in the garage or at the driver’s home. We do our best to find the time to match your schedule with that of the limo.
Sure. He/she’ll be there to give you a hand, but the discretion of the driver may vary depending on his or her personality. If there are bridesmaids around the limo blocking off the door, not every driver will step up and move them to the side in order to open it for the bride. If this is one of your concerns, please let us know ahead of time. Our biggest concern is your 100% satisfaction.